Director of Volunteer Services,
A husband and wife refugee family arrived in the US and had a sponsor family waiting for them in Miami. They ended up on the wrong bus and arrived in Phoenix instead. Immigration detained them for 6 months before releasing them on the streets of Phoenix where they were robbed and beaten. A good Samaritan picked them up and drove them to Valleywise because the wife was in active labor. When the new mother received her layette, she burst into tears, expressing her gratitude and thanked the nurses.